Healthcare Operations Assistant I 

Vancouver, WA

(Oak View Site Location)

Catholic Community Services, Family Behavioral Health is looking for a Healthcare Operations Assistant 1 to support our Salmon Creek site. 

WHO ARE WE:

We are a values-driven organization, providing family oriented mental health care for children, youth and families in their own home and community.  Our enthusiastic clinical teams provide whatever is needed to help children and youth remain safely in their own home with their family, restoring hope, providing intense mental health services and supports, and helping to strengthen the family unity. With sites located in Tukwila, Tacoma, Olympia, Shelton, Bremerton, Aberdeen, Yelm, Vancouver, and Portland Oregon, we offer comprehensive intensive, Wrap-around mental health services to a diverse population for youth and families. We employ nearly 600 caring and compassionate employees. 

WHAT WE VALUE:  
Compassion  Diversity  Excellence  Justice  Stewardship

WHAT WE OFFER: 

• Starting pay range: $22.71 - $24.42 per hour

      BENEFITS:  

• 11 paid holidays; plus 1 personal holiday each year!
• 12 sick-days per year
• 3 weeks’ vacation per year
• Medical
• Dental
• Vision Insurance
• Life Insurance (1 times annual salary)
• Retirement Plans: 403-B Employee Savings Plan and an Employer Contribution Pension        

We strive to help children and families live together safely and securely with hope and promise.  We serve as a catalyst for change when appropriate, challenging long-standing service traditions in community behavioral health.  We behave with Humility, Passion for our Mission, and Compassion and Respectful Interactions.   We value learning and offer alternatives and we stand strong to help child-serving systems understand our alternative paradigm while strengthening partnerships. We do not compromise our values.

This position is responsible for assisting the Family Behavioral Health site with the operations and service support necessary for smooth functioning of our site including general office management, administrative assistance, quality data entry and medical record management. The Operations Assistant I performs administrative and office support activities for multiple services areas and service contracts.  

JOB SUMMARY:

Duties include triaging telephone calls, receiving and directing site visitors, word processing and/or data input, creating spreadsheets and presentations using excel/PowerPoint, and ensuring documentation is filed correctly in clinical records.  Strong communication skills are required.   This position requires an individual who is efficient and comfortable being an active team leader and member of a team. The ability to multi-task, while maintaining complex schedules and managing administrative support duties, is also essential in this position. The Operations Assistant 1 should demonstrate resourcefulness, be a good problem solver and have strong organizational skills. This position requires a steady completion of assigned essential duties in a timely manner to be successful and must demonstrate the ability to prioritize work assignments based upon FBH site priorities.

A full job description may be shared with candidates selected for an interview.

WHAT WE ARE SEEKING IN A CANDIDATE: 

• Associate’s degree or equivalent in experience.
• Experience entering data into Electronic Health Records or similar data bases.
• One year’s administrative support services experience working in an office with progressively increasing duties.
• Strong computer skills especially in MS Office.
• Accurate attention to detail with filing and data entry.
• Excellent written and oral communication skills.
• Excellent interpersonal and organizational skills.
• Typing 50 words per minute, 10-key by touch.
• Experience with multi-line phone system.
• Must have reliable transportation, valid driver’s license, auto registration and automobile insurance.
• Must have an acceptable driving record per CCS’ driving policy (required to provide current driving abstract).
• Applicant must successfully pass required background checks prior to an offer of employment.
• Ability to work both independently and as a member of a team.
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

PREFERRED QUALIFICATIONS

• Experience working in a non-profit organization.
• Familiarity with social service/mental health terminology and practices

ABOUT VANCOUVER

Vancouver, nestled between the Pacific Ocean and the Cascade Mountains, on the north bank of the Columbia River with sweeping views of Mt. Hood.  Vancouver, 10 miles from Portland, offers quality, affordable cost of living.  Enjoy all the area has to offer:

• Explore the region with some of the most scenic trails, lakes, and rivers with millions of square acres of dedicated outdoor space with 191 area parks in Vancouver. Take a scenic drive through the hills of north Clark County, stop off at one of many wineries; or head to Moulton Falls to enjoy a scenic backdrop for a picnic.
• Perhaps, you are a hardcore mountain biker looking to get some fresh air in lush forests, a fisherman who enjoys landing the perfect salmon, a birdwatcher looking for a red-tailed hawk, or seeking to snowshoe at Mt. Helens – Vancouver USA is the place for you!   

If you are on our careers page and you are interested in being considered for this opening: please click on the blue link above, on this page, located on the upper right hand corner that says: "Apply for this job online" and upload your resume and answer a few questions for consideration. 

If you are not on our careers page: please copy and paste the following URL into your browser: https://fbh-ccsww.icims.com/jobs/intro to view our opportunities. Search for your jobs of interest and click on the blue link on the careers page, located on the upper right-hand corner that says: "Apply for this job online" and upload your resume and answer a few questions for consideration. 

For additional questions, contact Jessica Huffman, Operations Coordinator, at jessciahu@ccsww.org  

Note to Internal Applicants: Please apply with your updated resume, visit our Careers Page at https://ccsww.org/careers/ through the INTERNAL PORTAL LINK. For additional questions, contact Jessica Huffman, Operations Coordinator, at jessicahu@ccsww.org 

Note for Internal Candidates: reviews internal compensation and determines increase based on their experience and also agency internal equity factors. 

Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.