HEALTHCARE OPERATIONS ASSISTANT II 

Olympia, WA

Catholic Community Services, Family Behavioral Health is looking for an Operations Assistant II to join our professional team. 

WHO WE ARE:

We are a values-driven organization, providing family-oriented behavioral health care for children, youth and families, provided primarily in their own home and community. Our enthusiastic clinical teams provide whatever is needed to help children and youth remain safely in their own home with their family, restoring hope, providing intense mental health services and supports, and helping to strengthen the family unity. With sites located in throughout Western Washington and Portland Oregon, we offer comprehensive intensive, Wrap-around mental health services to a diverse population for youth and families. We employ almost 600 energetic and compassionate employees.

WHAT WE VALUE:
Compassion Diversity Strength-Based-Approach Social-Justice & Our Staff!

WHAT WE OFFER:

• Starting Base Pay Range: $23.62 - $25.39 per hour

BENEFITS:

• 12 paid holidays; plus 1 personal holiday each year!
• 3 weeks vacation per year
• 12 sick-days per year
• Medical
• Dental
• Vision Insurance
• Life Insurance (1 times annual pay)
• Retirement Plans: 403-B Employee Savings Plan and an Employer Contribution Pension

Training and Supervision:

• Daily and weekly supervision and support, as needed.

This position is responsible for assisting the Family Behavioral Health site with the operations and service support necessary for smooth functioning of our site including general office management, administrative assistance, quality data entry and medical record management. The Operations Assistant II performs administrative and office support activities for multiple services areas and service contracts including providing administrative support for key system and site leadership positions.  This position will be based at our beautiful new  Olympia site. 

JOB SUMMARY:

General Office Support

• Greet visitors and clients; and answer incoming phone calls, and direct appropriate inquiries to appropriate staff person.
• Maintain adequate office supplies and equipment for the smooth running of the office and staff needs. 
• Arrange staff travel, including airfare, hotel and car rental.
• Maintain appropriate use of agency credit cards for travel and other purchases and communicating with accounting.
• Assists in the hiring process by sending out correspondence for employment, scheduling interviews and interview packets, and checking references on finalists.
• Assists in tracking mandatory HR requirements such as new hire paperwork, training certifications, performance evaluations, etc.
• Assists in setting up for trainings, including ordering food.
• Provides administrative support to staff and leadership.

Data Entry

• Responsible for the quick and accurate entry of clinical and administrative data into the management information system(s).
• Set up and maintain employee information and qualifications in the database.

Medical Administrative Assistant and Medical Records

• Maintain confidentially of all clinical and medical information.
• Other duties as assigned.

A full job description is available for all applicants who are identified to interview for this position.

WHAT WE ARE SEEKING IN A CANDIDATE: 

• Associate’s degree or equivalent in experience.
• Experience entering data into Electronic Health Records or similar data bases.
• Two years’ administrative support services experience working in an office with progressively increasing duties.
• Must maintain a steady completion of assigned essential duties in a timely manner to be successful and prioritize work assignments based upon FBH site priorities.
• Strong computer skills with MS Office applications and attention to detail. 
• Excellent written and oral communication, interpersonal, organizational and problem solving skills.
• Ability to work both independently and as a member of a team. 
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.  
• Must have an acceptable driving record per CCS’ driving policy (required to provide current driving abstract).
• Applicant must successfully pass required background clearances prior to an offer of employment.
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.

ABOUT OLYMPIA: 

With economic engine anchored by state government, Olympia enjoys the benefits of a stable workforce, engaged and educated community, with well-supported top-notch schools and higher education. Enjoy all the area has to offer:

• Olympia, "handcrafted" is a way of life. People are intentional and passionate for their craft. Local makers create one-of-a-kind experiences for visitors to enjoy form artisan cheese and fresh apple cider to handmade saps and intricate illustrations. And must not forget, the talented chefs as well as skilled roasters of fair-trade coffee, brewers of handcrafted ales and a maker’s of very fine wines.
• From the local waters of the Puget Sound, to the many hidden inlets, rivers and lakes, the Olympia region is a waterfront paradise.  Boardwalks are boundless in Olympia and can make you feel (almost) like waking on water. Olympia has over 40 public parks available for your recreation enjoyment.  

If you are passionate about providing strength-based mental health services for children, youth and their family, we would love to hear from you!

If you are on our careers page and you are interested in being considered for this opening: please click on the blue link above, on this page, located on the upper right hand corner that says: "Apply for this job online" and upload your resume and answer a few questions for consideration. 

If you are not on our careers page: please copy and paste the following URL into your browser: https://fbh-ccsww.icims.com/jobs/intro to view our opportunities. Search for your jobs of interest and click on the blue link on the careers page, located on the upper right-hand corner that says: "Apply for this job online" and upload your resume and answer a few questions for consideration. 

For additional questions, contact Karla Lacktorin, Regional Clinical Recruiter, at karlal@ccsww.org 

Note to Internal Candidates: HR reviews internal compensation and determines increase based on their experience and also agency internal equity factors. 

Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.